F.A.Q
• Why don't I see the pack sizes or product price?
To view prices and place orders 𝘆𝗼𝘂 𝗻𝗲𝗲𝗱 𝘁𝗼 𝗿𝗲𝗴𝗶𝘀𝘁𝗲𝗿 for an on-line account. Follow the instructions below to create one. Click on the person icon top right of this page and follow the instructions below.
• How do I create my account?
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Once you have created your account, then 𝘆𝗼𝘂 𝘄𝗶𝗹𝗹 𝗿𝗲𝗰𝗲𝗶𝘃𝗲 𝗮𝗻 𝗲𝗺𝗮𝗶𝗹 𝘁𝗵𝗮𝘁 𝗰𝗼𝗻𝗳𝗶𝗿𝗺𝘀 𝘆𝗼𝘂𝗿 𝗮𝗰𝗰𝗼𝘂𝗻𝘁 𝗶𝘀 𝗲𝗻𝗮𝗯𝗹𝗲𝗱 and you can start using the website through your account.
• I am an approved trade customer - How should I check out?
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If you don't see "Pay by invoice" option, please click "Check out as Guest" at the bottom of the page and the option will be available. Please note: this is a temporary requirement and will be updated shortly.
If you are having further difficulties checking out on the website, please contact 𝘀𝗮𝗹𝗲𝘀@𝗰𝗮𝘀𝗲𝗰𝗼.𝗰𝗼.𝘂𝗸 or 𝟬𝟭𝟱𝟴𝟬 𝟴𝟵𝟬𝟭𝟭𝟭.
• Do you ship to my country?
If you are not in a region that we already support (e.g Republic of Ireland), then we would love to hear from you so we can research the best logistics solution.