F.A.Q

• Why don't I see the pack sizes or product price?

To view prices and place orders 𝘆𝗼𝘂 𝗻𝗲𝗲𝗱 𝘁𝗼 𝗿𝗲𝗴𝗶𝘀𝘁𝗲𝗿 for an on-line account. Follow the instructions below to create one. Click on the person icon top right of this page and follow the instructions below.

• How do I create my account?

Once you have created your account, then 𝘆𝗼𝘂 𝘄𝗶𝗹𝗹 𝗿𝗲𝗰𝗲𝗶𝘃𝗲 𝗮𝗻 𝗲𝗺𝗮𝗶𝗹 𝘁𝗵𝗮𝘁 𝗰𝗼𝗻𝗳𝗶𝗿𝗺𝘀 𝘆𝗼𝘂𝗿 𝗮𝗰𝗰𝗼𝘂𝗻𝘁 𝗶𝘀 𝗲𝗻𝗮𝗯𝗹𝗲𝗱 and you can start using the website through your account.

• I am an approved trade customer - How should I check out?

    If you don't see "Pay by invoice" option, please click "Check out as Guest" at the bottom of the page and the option will be available. Please note: this is a temporary requirement and will be updated shortly.

    If you are having further difficulties checking out on the website, please contact 𝘀𝗮𝗹𝗲𝘀@𝗰𝗮𝘀𝗲𝗰𝗼.𝗰𝗼.𝘂𝗸 or 𝟬𝟭𝟱𝟴𝟬 𝟴𝟵𝟬𝟭𝟭𝟭.

    • Do you ship to my country?

    If you are not in a region that we already support (e.g Republic of Ireland), then we would love to hear from you so we can research the best logistics solution.